MEASURES TO SAFEGUARD YOUR PILGRIMAGE
In recent years, an alarming number of individuals have fallen prey to fraudulent Umrah schemes, resulting in substantial financial losses and devastating consequences for many. These scams do not discriminate based on age, gender, or location. In the months leading up to the Umrah pilgrimage, criminal groups target licensed travel agencies, promoting counterfeit Umrah deals to Saudi Arabia.
In some instances, these unscrupulous operators offer Umrah Packages at a significant discount, often up to 50% less than the standard price. Tragically, these fraudulent tour operators shut down just before the scheduled departure, leaving travellers in a quandary about the possibility of recovering their money.
However, there are several measures you can take to minimize the risk of falling victim to such scams:
- ATOL Coverage: Ensure that your chosen travel agent or tour operator is covered by ATOL (Air Travel Organisers License). This protection ensures that if the travel agency closes while you are in Saudi Arabia, you are guaranteed a return flight at no additional cost. Moreover, if the agency closes before your departure, ATOL protection allows you to claim a refund of your funds.
- Accreditation by the Saudi Embassy: Before finalizing your booking, verify whether your travel agent or tour operator is accredited by the Saudi Embassy. If a deal appears too good to be true, exercise caution. Personal recommendations from friends or family members do not guarantee authenticity, as scams can take some time to unravel.
- Thorough Research: Conduct thorough research on the travel company to reduce the risk of falling victim to scams. Knowledge is your best defence against fraud.
- Payment Vigilance: When making payments, carefully consider your payment method. Creating a documented paper trail and maintaining records of financial transactions can deter fraud.
- Written Terms and Conditions: Always request written terms and conditions that detail your contract with the travel agent or tour operator. Additionally, verify the validity of your Umrah flight, accommodation, and visa details.
- Contact ATOL and Umrah Ministry: For further information on authorized ATOL registered dealers, reach out to ATOL at 0207 453 6700 or contact the Umrah Ministry.
Detective Superintendent Steve Head, Chief of Economic Crimes at the City of London Police, emphasized the devastating impact of Umrah scams on unsuspecting victims. He encouraged individuals who have fallen victim to these scams to come forward and report them to the police, emphasizing the importance of shedding light on such criminal activities.
If You’ve Been a Victim of the Umrah Scam:
It is essential not to suffer in silence or feel ashamed after falling victim to a scam. Asif Sadiq, chairman of the Muslim Advisory Committee, called on the Muslim community to raise awareness about Umrah fraud and support law enforcement efforts to bring these criminals to justice.
Traveller’s Checklist:
Before departing for your journey overseas, consult the Foreign & Commonwealth Office (FCO) travel advice online at www.fco.gov.uk/knowbeforeyougo or contact the FCO for essential travel guidance and updates.
Comprehensive Travel Insurance:
- Ensure that your travel insurance includes comprehensive medical and repatriation coverage.
- Verify that your insurance covers your entire trip duration, whether it’s a single day or an extended period.
- Confirm that your insurance covers all activities, including potentially risky ones.
- Disclose any pre-existing medical conditions.
- Carry your insurance details and the 24-hour emergency contact number with you.
Valid Passport and Visas:
- Ensure that your passport remains valid for at least six months beyond your return date.
- Carry a photocopy of your passport and leave a copy at home.
- Note down the contact information of your next of kin in your passport.
- Verify the validity of your visas.
- Carry an alternate form of identification, preferably with a photograph.
Health Precautions:
- Consult your GP at least six weeks before travelling to determine the vaccinations you may require.
- Refer to guidance at www.doh.gov.uk/traveladvice or www.fitfortravel.scot.nhs.uk.
- Check whether your medications are legal in the country you are visiting.
- Pack your medications in your hand luggage, and carry the prescription and a GP’s letter if necessary.
- If travelling within the European Economic Area (EEA), obtain an E111 from the Post Office or use the European Health Insurance Card (EHIC) if provided by the Department of Health.
Familiarize Yourself with Your Destination:
- Acquire a reputable guidebook and review FCO country fact sheets.
- Understand local laws, especially those concerning alcohol and drugs.
- Be aware of local customs and dress codes.
- Keep a notepad handy for emergencies.
Financial Preparedness:
- Ensure that your travel agent is a member of ABTA.
- If flying, confirm that your air ticket or vacation package is ATOL-protected.
- Plan ahead to avoid complications during your trip.
- Stay updated on FCO travel advice and traveller’s tips.
- Inform friends and family about your whereabouts.
- Stay in touch with loved ones if issues arise during your journey.
Carry Sufficient Cash:
- Verify the validity and expiry dates of your credit or debit cards and the available cash.
- Have backup funds, such as traveller’s cheques, sterling, or US dollars.
- Ensure you have a return ticket or sufficient funds to purchase one.
Leave Copies of Important Information:
- Share copies of your passport, contact details of your next of kin, insurance documents, and itinerary with family and friends.
By following these measures and staying vigilant, you can protect your pilgrimage and enjoy a safe and meaningful Umrah journey.
